Your statutory rights are not affected by our Returns Policy. To the extent that any provision in our Returns Policy conflicts with your statutory rights, your statutory rights will prevail and the conflicting provision in our Returns Policy will be deemed inapplicable.

Returns Protocol (Refunds & Exchanges)

Returns Process (Refunds & Exchanges)

  • Once your returned item is received, we shall send you an email notifying physical receipt of item. On inspection we shall notify you of approval or rejection of your Exchange request, with the reason clearly specified in the event of a rejection
  • Refund : Refunds are inapplicable as per our policy
  • Exchange : If you are approved, than your exchange shall be processed with the desired new item, once you settle the difference of amount, within 3 working days the new item shall be delivered to you as per our terms of delivery.
  • The value of the new item, should ideally be equivalent or more than the value of the returned item. Multiple items can be purchased and shall be considered for valuation against the returned item. There will be no refunds should the value of the new item be lesser than the value of the returned item.